I’ve been pressing too hard the power button of my old Iphone 5 because it doesn’t power off. If you have an unlikely encounter that your iPhone X now has a black screen or it is completely frozen. In your panic, you might decide to do a sudden restart, we advise you to read this article first. How Do I Fix It? Usually, your iPhone won’t turn off because there is either a problem with the software on your iPhone or the screen or power button isn’t working correctly. Performing a hard reset on an iPhone 7 or 7 Plus is slightly different. I tried the normal Apple reset after mine got stuck with an app on the screen that was frozen and wouldn’t turn off or sleep or anything. Either way, finding an … why is it happening? While the iPhone X, XS, and the XR no longer feature Apple’s iconic home button, they still have power buttons. If you prefer that, be sure that you make an Apple Genius Bar appointment ahead of time. There’s always a solution. You can also face a situation when the iPhone turns on but is getting stuck during startup. Force restart iPhone. Restarting it is the first thing that you should try. What to Do When Your iPhone Won't Turn On, iPhone Flashlight Not Working? After paying almost $1,000 this is rediculous. By using Lifewire, you accept our, How to Fix an iPhone that Won't Power Off, How to Easily Fix the iPhone White Screen of Death, 5 Ways to Fix an iPhone That Keeps Shutting Down, How To Turn off the iPhone 11, iPhone 11 Pro and Pro Max, How to Get Into and Out of iPhone Recovery Mode, How to Fix it When Your iPhone is Not Connecting to Wi-Fi. You just saved me a trip to the Apple store (which is 30+ miles away). 5*, My iPhone 11 won’t let me turn off or go into any settings. Check Apple's list of support phone numbers here. You have to press and hold it for a few seconds to start the turn-off process. Thank you! The next step is a hard reset. Whatever the case, this handy guide will walk you through how to fix an iPhone that won’t turn off. The hidden cause for your iPhone X not turning on may range from a corrupt software update to the faulty battery to many other software and hardware issues. You may also want to check that your Apple software is up to date; often software updates come with fixes for known issues, and this may be one of … If the normal power off option works, use that. I followed the steps you outlined about Assistive Touch, and now I don’t have to venture out and risk encountering Count Corona Virus in some crowded arcade here in my beloved Philippines. Thanks. In that situation, you need to use a software option. Try To Turn Off Your iPhone. This was a very well written article. We also get your email address to automatically create an account for you in our website. This is similar to the standard way of turning your iPhone on and off, but is a more complete reset of the device and its memory. 2. This will take you to a screen that says “slide to power off.” Drag the red power icon from left to right to turn off your iPhone. If iPhone doesn’t restart after you try these steps, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or … If you have a newer iPhone, press and hold the Side button and the Volume down button until the slider appears. The most straightforward way to cope with the issue of "iPhone won't turn on past Apple logo then shuts off" is soft reset, forcing your iPhone … You may need to press both buttons for as long as 20 seconds, so be patient! Click and hold the Side button and Volume up or down button. iPhone won’t turn off is a common issue and there are several ways to solve it. Here is the guide that you need to follow to fix the iPhone X flashing Apple logo and when it won't turn on. However, you can still power down your iPhone X with buttons; the process is just a bit different than you’re used to. If your iPhone is under warranty, Apple (or another company such as a store or your cellular service provider if you purchased a warranty through them) may offer to replace your iPhone for you. Choose the one you just made. This is your AssistiveTouch menu.Tap the square to open it. It won't fix every problem, but it does fix a lot. I didn’t have to run out to a store first thing on Monday morning. This will take you to a list of backups to select from. Tip. Saved my day! The most likely reasons why your iPhone won't turn off are: These instructions apply to all iPhone models. Below are 3 methods that can help you when iPhone won't turn on after iOS 14/13 or other versions of software update. I’d like to stress that this is not the right way to turn off your iPhone every time. If the standard iPhone restart process doesn't work, or doesn't solve the problem, try these four steps, in this order: Hard reset your iPhone. For older iPhone models, hold down the Sleep/Wake button and then swipe the Power Off slider. One of your tricks worked. Thank you so much for posting this fix. Only use a hard reset if your iPhone won't restart any other way. Secondly, restoring iPhone via iTunes can deal with a few iPhone problems including the iPhone X/8 won’t turn off, but this will cause data loss. Step 1 Get the software from the official site and finish the setup. The first, and simplest, way to shut down an iPhone that won't turn off is using a technique called a hard reset. Off 1. Firstly, force restart the iPhone. First things first. constantly spinning! If you have had your iPhone for a while, it could be a bad battery that is causing your problem. 2. You can get phone support from Apple (charges will apply if your phone is no longer under warranty). Choose your iPhone when it pops up. Sometimes, a software or firmware problem isn’t so easy to fix. Enable AssistiveTouch. Restore your iPhone from backup. Once you hold the button for a few seconds and let go, the screen will change. Sometimes people want to turn off their iPhone because they desire a little bit of alone time, or they may need to prevent the battery from dying before they can connect the phone to a charger. That way, you won’t hear any alerts. Check the Settings on Your Apple Device. Sam Costello has been writing about tech since 2000. To shut off your iPhone with AssistiveTouch, choose Device and then tap and hold the Lock Screen icon. Try These Fixes, if your phone's physical Home button is broken. If your iPhone 6 won't turn off, I have a fix for you in this tutorial. Quick-press the Volume Up button. For complete instructions, see the guide How to Force Restart iPhone X. Apple offers repairs for a fee and so do several third-parties, including local repair shops and send-away online services. 1. HELP. Now you can turn off your iPhone X when you don’t need it and extend the life of its battery so Apple doesn’t slow it down with a software update. The expert recommends that you KEEP “Emergency Calls & SOS,” “Find My iPhone,” and “Share My Location.” Other than those you probably won’t miss the rest, so turn them off. Rose Rosemarie Curtis. After the repair process is done, your iPhone X will be restored to be a normal state. On the Settings screen, tap General. There might be two possible reasons why your Phone X/XS/XS Max won’t turn on. Did our guide help? His writing has appeared in publications such as CNN.com, PC World, InfoWord, and many others. Here’s The Fix. To do this, plug your iPhone into a computer that has iTunes installed. One is that your iPhone must be facing the problems related to a software error. AssistiveTouch is a feature that allows you to control your iPhone entirely from the screen. Let's get started learning how to turn on and off your iPhone X. Tap the toggle to the right side of the AssistiveTouch option to turn on the feature and turn the toggle green. The last thing why your device doesn't turn on is the hardware glitch. AssistiveTouch puts a software version of the Home button on your screen and lets you do everything a physical button can do. First, click Back Up Now to back up your iPhone to your computer, and then select Restore Backup. If you have a newer iPhone, press and hold the Side button and the Volume down button until the slider appears. There are a couple of issues that prevent a user from turning off … If the power button on your iPhone doesn’t work, you can’t do step 1 or 2. Hard Reset Your iPhone. Those are both valid concerns. Unfortunately, when it comes to turning off the device, the power button alone doesn’t cut it. You have to turn Airplane Mode off again to be able to send or receive calls or messages. If it says the phone is charging, then your connector works, but you still might have a bad battery. To do that, connect your iPhone to your computer and start iTunes. There's a lot of demand for tech support at Apple Stores and without an appointment, you'll probably wait a long time to speak to someone. Thank you for what you do. Here’s The Real Fix. Your article leads me to believe what I have always believed. Thanks for the tips. this page is so helpfull , my iPhone 6 is constantly powering off and on….how can I fix?? If you’ve tried doing a soft reset and restoring your iPhone with iTunes and your iPhone still won’t turn off, something more serious may be wrong with your iPhone. Or if you want to stop getting emails, calls, and texts altogether — even if it’s just on the screen — you can turn on Airplane Mode. If the phone doesn’t turn on, plug it in, and see if the charging indicator lights up. So, it pays to check on this first. With your help I found the way to power down my phone and when it powered up again, it worked! Thanks so much, clever person. Your iPhone won’t turn off and you’re not sure why it’s happening. This is more of a tap than a press-and-hold. This worked for me. If it's on, you may see the slider offering to turn it off. This can be identified if any of the troubleshooting steps given in this article won't work out. Our guide will show you how to put your iPhone into DFU mode and the best way to restore it. Maybe you’re trying to disconnect from the outside world for a few minutes, or you’re trying to save a lot of battery life. Don’t forget to tell your friends about us, and always remember to Payette Forward! But one issue that some iPhone X owners face is the Apple iPhone X turns off randomly for no reason at all. You can also go to an Apple Store for face-to-face help. Follow the iTunes prompts to restore your iPhone to its previous configuration. Really appreciate your help! In this article, I’ll explain why your iPhone won’t turn off and how to fix the powering off problem for good. Ideally, your iPhone will turn off when you do this. Press and quickly release the Volume Down button. It's hard for the average person to figure out whether that's a problem with the iOS or an app you've installed, so the best bet is to restore your iPhone from backup. How to Fix iPhone Won't Turn On after iOS 14/13 Update? If none of these steps have solved your problem, and your iPhone still won't turn off, your problem may be bigger, or a lot trickier, than you can solve at home. Thank you Thank you Thank you I couldn’t use my phone and its mothers day. Finally, press and hold the power button until the Apple logo appears, and then release it. If your iPhone won't turn off, you may be worried that your iPhone is broken and that your phone's battery is eventually going to run out. Doing this takes all of the data and settings from your phone, deletes them, and then reinstalls everything to give you a fresh start. thank you from Indonesia! You may wonder why iPhone X won’t turn on. Tap Shut Down … Airplane Mode should be turned off, and Wi-Fi must be turned on (you can do either of these in Settings or in your Control Center).Unfortunately, AirPrint is not currently supported on cellular data. To do this, hold down the on/off button at the top right corner or the right side of the phone for a few seconds. I believe in channeling my technical support powers for the greater good, creating helpful how-tos and making life with your smartphone easier. 2): Do the same thing with the volume down button. A hard reset is similar to killing all the power to the iPhone, similar to removing the battery from the smartphone. Drag the slider to turn off the phone. The other one is related to the hardware damage. Just pressing the Sleep/Wake button briefly isn’t enough to turn off your iPhone. Then you notice that your iPhone X won’t turn on, don’t start panicking. Force Restore Your iPhone to Refresh. Lifewire. If you wanted to turn off your iPhone to keep it silent, you can always turn off the sound on your iPhone with the Ring / Silent switch on the upper left-hand side of the phone. Help I have tried everything and my iPhone 10 will not turn off…..the spinning wheel is If the phone is off, it should turn on. Contact Apple support. To do this, hold down the Sleep/Wake button (the power button) and the Home button at the same time. Before you try any of these steps, first you should try the standard way of turning off your iPhone. It’s the first option at the top of the page under Settings. You made my day. Here, you’re going to select only a few settings to leave on. A hard reset can interrupt software and actually cause more problems if you do it for no reason. Your iPhone 10 may simply be temporarily frozen and needs a manual reset or “force restart.” Quickly press and release the volume up button, then the volume down button. It seems common that slide buttons like “slide to power off” or “slide to unlock” are not working somehow even on iPhone XS/XS Max/ XR, iPhone X/8, iPhone 7 and iPhone 6S. Fortunately, you can turn off your iPhone using just your software that’s built into Settings app. Pro tip: If you see the “slide to power off” wording on your screen, but your screen won’t respond, try some of the tricks from my article about what to do when your iPhone touch screen isn’t working. After installation, launch the program and click on "Start" in "iOS System Repair" feature. First things first. Possible Reasons that Cause iPhone X Won’t Turn on. You should be able to turn off your iPhone now. I'm Valerie Lauer, a writer, editor and tech enthusiast. Thanks the iPhone 7 was stuck in a restart loop and your solution worked. If it doesn’t, and you’re scratching your head, keep reading. Quick-press the Volume Down button. Turning off an iPhone X, iPhone XR, or iPhone XS This is the basic method for turning off your modern iPhone, and it can solve a number of common performance hiccups, … Follow these steps to do so. This will open a menu to let you turn on the assistive touch then you can tap the device icon and then tap the restart icon. Thank you so much; that was the only thing that worked. On newer iPhones, this button is on the right-hand side of the device, toward the top. The Apple iPhone X has been called one of the best smartphones of 2017. When you’re done, unplug your iPhone and test it. My iPhone Screen Won't Rotate. My son was about to lose his mind without a phone. My iphone 4 powers-off and after a couple of seconds powers-on again (without me touching anything), unless it’s plugged in. The screen is broken and isn't responding to taps. Don't worry: you won't lose any data. If a hard reset and AssistiveTouch haven't solved it, your problem probably has to do with the software on your phone, not the hardware. For iPhones with broken buttons that aren’t covered by a warranty, using a repair service is one way to keep your iPhone and just get the broken hardware replaced. In fact, this is how often you should restart your iPhone . 3. Release the buttons! If the phone was off, let it turn on. Hard resetting the iPhone is another solution you can do if your phone won’t turn on. 1) Press the volume up button and release it quickly. Have you struggled with an iPhone that wouldn’t turn off? Once you’ve confirmed your iPhone has at least some battery and it won’t turn on with a simple press of the Power button, you can go ahead and try the fix known as a Force restart. Thank you so much! To do this, hold down the Sleep/Wake button (the power button)... 3. My iPhone Won’t Turn Off! Repairing your iPhone can cost significantly less than purchasing a new one. cilck 3 times on the right button quickly. Usually, when you turn off an iPhone, you hold down the power button for a few seconds and then swipe on the screen to turn off the device. I hope you never find yourself in this position, but I’ll admit to having to look for options when my iPhone won’t turn off, too. Just press the Side and Volume buttons until the slider appears. To learn what model you have, see the Apple Support article Identify your iPhone model. You cannot really turn off an iPhone. If you leave your iPhone always on, it may be time to (safely) turn it off. problem sloved. Here are 10 hacks to free up storage space on your iPhone. The Slide to Power Off screen will appear. It is actually ONLY a wake/sleep button, correct? Way 1. 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